Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at info@socksessentials.com. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us at info@socksessentials.com if you have any questions about returns.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.
Exchanges
The fastest way to get the item you want is to return the original item. Once your return is accepted, you can place a separate order for the new item.
Refunds
We will notify you once we have received and inspected your return and let you know whether your refund has been approved. If approved, your refund will be automatically issued to your original payment method within 10 days. Please remember that your bank or credit card company may need additional time to process and post the refund.
Contact Us
For any questions regarding returns, exchanges, or refunds, please contact our customer support team:
Email: info@socksessentials.com